Why Book With Our Accessible Travel Experts?
When you’re looking to book an accessible trip, you need an agent who understands that “accessible” means something different for everyone. Finding a true expert goes beyond a simple web search; it’s about looking for specific, credible proof of their expertise.
We Have Agents Who Are Fully Certified Experts
We are proud to confirm that our travel agents hold all of the top-tier certifications and possess the deep industry expertise detailed below. When you book with us, you are booking with a true, verified specialist in accessible travel.
Plus: All the Perks of Signature Travel Network
As a proud member of the prestigious Signature Travel Network, we offer you connections and benefits you can’t get anywhere else. This partnership provides our clients with exclusive perks, VIP benefits, and special value on cruises, tours, and hotel stays around the world, all while ensuring your accessibility needs are met.
🏆 Our Top-Tier Certifications & Accolades
These are the most important credentials in the industry. They show an agent has invested time in formal, specialized training.
What it is: This is one of the most respected foundational certifications, offered by Special Needs Group (SNG), a leading supplier of accessible equipment rentals.
Why it matters: Our agents are trained in the different types of accessible travel, understand the right questions to ask about your specific needs (for mobility, hearing, vision, etc.), and know the logistics of arranging for equipment and suitable accommodations.
What it is: A comprehensive certification from the International Air Transport Association (IATA), the trade association for the world’s airlines.
Why it matters: This is an intensive, globally recognized credential. It signals our deep knowledge of airline-specific procedures, booking codes for special services (like on-board wheelchairs or oxygen), and the intricacies of navigating airports and air travel.
What it is: A specialized certification focusing on travel for individuals with autism or other sensory needs.
Why it matters: Our CATP-certified agents are trained to plan trips that accommodate sensory sensitivities, manage transitions, and find autism-friendly destinations, hotels, and attractions (like Certified Autism Centers).
💡 Our Accessible Travel Agency Expertise
Sometimes, an agent’s experience and industry involvement are just as important as a certificate.
The “Lived Experience” Gold Standard
Many of our best accessible travel specialists run their agencies because they themselves have a disability or are a caregiver for someone who does.
This first-hand, personal experience is often more valuable than any certification. Our team has personally navigated the challenges of hotels, tours, and transportation and can offer practical, real-world solutions.
Industry Affiliation & Recognition
We are deeply embedded in the accessible travel community.
- Affiliation with SATH: We are affiliated with the Society for Accessible Travel & Hospitality (SATH), a non-profit that has been advocating for accessible travel for decades and was involved in writing parts of the Americans with Disabilities Act (ADA).
- Awards & Recognition: Our agency is proud to be recognized by our peers, including being a winner and finalist for the “Travel For Every Body Awards,” which honors outstanding achievement in accessible travel.
✅ What to Expect When You Book With Us
The credentials get us in the door, but our process will show you our expertise.
1. We Ask Detailed Questions
We go beyond “Do you need an accessible room?” Our team asks specific, dignified questions to ensure a perfect fit:
- What is your exact mobility level?
- Do you need a roll-in shower or a tub with grab bars?
- What is the width of your wheelchair?
- Do you have any sensory needs we should plan for?
2. We Talk About Vetting
We never just trust a hotel’s website. We will confidently explain how we verify accessibility. We have personal relationships with managers, on-site contacts, and checklists of 30+ questions we ask every supplier.
3. We Specialize in Accessibility
For us, accessible travel is our entire business, not just a single tab on a website. Our language, our partners, and our testimonials are all focused on one thing: creating incredible, seamless travel experiences for travelers with disabilities.